Phone: (217) 757-6394

Family Care app support


Family Care is dedicated to producing the most reliable and effective tools to support appropriate symptom-related decisions. Please use this form to let us know if you encounter any problems with the program, feel like something is not working correctly, or have a recommendation on how we can make the program better.

If you’re reporting a bug, please include the nature of the problem or difficulty experienced (i.e., crash) and a description of the situation that led up to the issue, such as: which symptom guide was accessed, what tab you were on, etc.

Thank you. 

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Disclaimer: The information provided with Family Care is not a substitute for professional medical advice, diagnosis or treatment; it is for informational purposes only. Talk with your health care provider about any questions you may have regarding a medical condition. If you think you may have a medical emergency, call your doctor or 911 immediately.